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Missing parts of a product

To help you resolve this issue we will need you to make a brief description of the missing piece (s). The instruction manual received with the product will have numbers of the parts that come with the product and these numbered parts must be stated and sent to us.

In this case we will contact the brand of the product and have them send the missing pieces to you so that you may enjoy the product as soon as possible. The management deadlines for this incident can vary between 10 to 20 days.

As soon as you file this report, a member of our Customer Service team will contact you shortly in order to resolve your case.

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